You may exchange or return new, unworn/unfished merchandise, in its original condition, within 30 days of receipt. Shipping charges are non-refundable unless the reason for return is the result of our error. If merchandise is exchanged, ground shipping will be provided, at Kicker Fishing's expense, for the new product to be shipped back to you.
Please carefully pack your return, in the original shipping box, along with its packing materials, if possible. Please email customerservice@kickerfishing.com to notify us of either a return or exchange, so we can make things right.
For exchanges with greater or lesser values, a refund or payment for the difference in cost will be processed prior to shipping the exchanged item(s).
We recommend that you use UPS or Insured Parcel Post from USPS when shipping a return. Ship via ground method, and insure your package.
Please send returns/exchanges to: Kicker Fishing Attn: Returns 213 N. Bush St. Santa Ana, CA 92701